Direct Debit

Direct Debit automatically deducts your payments from your account 3 business days before the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance.

There are two ways you can set up your direct debit:

Call us on 1300 151 935 to organise a callback to set up your direct debit.
Complete our online direct debit form below.

Direct Debit FAQs

A Direct Debit is an authorisation to your bank that allows payments to be taken directly from your account.

Your payments are made quarterly and are debited 3 business days before the due date, so you never need to think about your bill at all.

If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.

If you wish to change any details of your Direct Debit you can do this by clicking on the Change Direct Debit Details button.

There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.